We’re here for the little details.
Last updated: 27 September 2026
Gifts, payments and support
Use the support email below for gift delivery, billing, refund requests, accessibility help or to report content. Include your order reference where available. Do not send your password, sign-in link, gift secret or payment-card information.
Privacy requests
Use the privacy email below whether you are an account holder, guest or recipient. Account holders can also download their data, delete their account or submit a request from account settings.
Report content or an access problem
Send the gift URL and a description of the concern, with only the personal details needed to investigate. We may ask for information necessary to verify the request. If your issue concerns access to a gift you purchased as a guest, first try signing in with the purchase email.
Who operates PartnerPresents?
Zyra Labs Ltd
United Kingdom
Support: hello@partnerpresents.com
Privacy: hello@partnerpresents.com